Troubleshooting
This error was fixed in version 4.1.50 if you are not using this version or later, please upgrade to the latest version. Every Data-Logger contains it o...
Mon, 6 Jan, 2020 at 9:21 AM
Some customers are reporting problems when trying to install TempIT of Windows 7 SP1 The problem might be caused by the security signing we use on our s...
Fri, 26 Jul, 2019 at 10:16 AM
The issue you are having is due to bug introduced in an Microsoft Office365 update in Jan 2019. For more information see link below. https://borncit...
Wed, 22 Apr, 2020 at 10:58 AM
The issue you are having is due to bug introduced in an Microsoft Office365 update in Jan 2019. For more information see link below. https://borncit...
Mon, 23 Jan, 2023 at 2:00 PM
This error can occur if you do not have administrator privileges when trying to install our VB6 Fix file. You must have FULL ACCESS administrator rights. ...
Wed, 15 Jul, 2020 at 5:12 PM
It looks like the TempIT installation has been corrupted and a reinstall is required. Please make sure you have the latest version - This is VERY Import...
Wed, 22 Jul, 2020 at 10:08 AM
To view the password for spY-Config go to; C:\ProgramData\Signatrol Ltd\spY-Config In this folder, locate XML Document called; 'spYsec.xml' The ...
Tue, 25 May, 2021 at 12:36 PM
This is caused by a very rare driver issue. Will literally work on one PC, but move to another identical PC with the same cable.... NOPE! The logger will ...
Thu, 16 Nov, 2023 at 9:25 AM
Had a customer who was unable to export data as a CSV. TempIT installed, with the PRO license activated. Confirmed that when clicking on the Export option...
Tue, 18 Jan, 2022 at 1:04 PM
SL61T / SL61T-A The data logger will limit the range from -21°C to +71°C. Any temperatures outside this range will be limited to -21°C or +71°C. No ...
Wed, 28 Feb, 2024 at 2:54 PM